How do you ship and when?
Our standard worldwide shipping option is DHL, FedEx or UPS for fast delivery( 3-7 days). Or economic shipping like mail post or air shipment( 7-14 days). The method used will depend on your location and size/weight of the package. Normally it will take 7 days to prepare NEW order.
Where do you ship from?
We are based in Shenzhen China, we try to ship in the way that will be quickest and most efficient to provide the best customer experience.
Do you ship worldwide?
We can ship most anywhere, after verifying an order, and provide great rates. Please contact us if you would like a quote for shipping to your country. Please just let us know the quantity and item you need, as well as your city, country and zip code where applicable.
Returns
We strive to makes sure our customers are happy with their products. Standard products (non-customized) can be returned within 30 days of purchase for full refund or exchange($20.00 service charged for each check returned probably). Imprinted and custom items as well as items made in colors cannot be returned. Products must be returned unopened, in their original packaging.
If the return is a result of our error, please contact us immediately for an exchange. All return shipping costs are the responsibility of the customer unless the return is due to an error on our part.